Reservations for the 2027 season are scheduled to open around September.
More details will be announced closer to the date.

We have been providing reliable car rental services in Hakuba for many years, with all of our vehicles fully licensed and registered.

Our office is conveniently located at the former Shell gas station on Route 148, making us easy to find. We are just 1.8 km from Hakuba Station and 3.5 km from the Hakuba Happo Bus Terminal.

All of our vehicles are maintained by qualified mechanics on-site, ensuring the highest standards of safety and reliability. Before every rental, each vehicle is thoroughly cleaned, inspected, and prepared, so you can expect a clean, comfortable, and well-maintained car every time.

Car Rental Booking Process

Please note that same-day rentals without a prior booking are not available.

All vehicles require an advance reservation.

Proceed to Booking Request

Fleet

SUV（5-Seater）

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FS（7-Seater）

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FAQ

Do you offer a pick-up and drop-off service?

Pick-up：This service is available to the main driver only. We can arrange a pick-up from Hakuba Station, Hakuba Happo Bus Terminal, or hotels within Hakuba Village (within 15 minutes). Please let us know when you make your booking.

Drop-off：This service is available to the main driver only. We can only drop you off at Hakuba Station and Hakuba Happo Bus Terminal,and cannot accommodate other location.Please fill up the petrol tank and come to the garage in time for the return time.

Can we add multiple drivers?

We are happy to add an additional driver free of charge. Please let us know when you provide the driver’s details after making your booking. At that time, we will always verify that they hold a valid driving licence.

Can I cancel my reservation?

If you wish to cancel your booking, please contact us as soon as possible. Cancellation charges will apply as set out below.

Up to 61 days before rental startFull Refund (100% refund)
60 to 31 days before rental start50% Refund
30 days or less before rental startNo Refund

Please check your plans carefully before making payment, as this cancellation policy applies even in the event of missing required licences, incorrect dates, etc.

What should I do in case of an accident or breakdown?

If you are involved in an accident or breakdown, please stay calm and follow these steps. Insurance will NOT cover damages if you fail to report the accident to the police.

  1. Aid the Injured (Call 119)
    If anyone is hurt, call an ambulance immediately.
  2. Call the Police (Call 110)
    You MUST report the accident to the police and get a police report, regardless of how minor the damage is.
  3. Please contact the person in charge

We will provide you with full details when you start your hire.

Freedom Car Rental Hakuba

265 Hokujo, Hakuba Village,
Kitaazumi District, Nagano, Japan

9:00 AM – 5:00 PM

Operating Season: December to March
（Closed from April to November）